Learn how travel agents can professionally handle client emergencies by staying calm, taking action, and building trust—even in chaotic situations. Your calm is your client’s comfort.
Not every client request is a good fit for you or your business as a travel advisor. While it’s tempting to fulfill every booking, using suppliers with poor ratings or unreliable service can harm your reputation and your clients’ experience. This article explores why it’s essential to prioritize quality over convenience, how to balance client expectations with professional judgment, and why sometimes saying no is the best decision for long-term success.
Travel photos aren’t always a source of joy. For travel advisors, seeing clients travel without their help, and for others facing painful memories, these images can hurt. Learn how to cope with the emotional impact of travel photos and find peace.
Explore how misinformation spreads and why people often believe negative things about others. Learn how cognitive biases like confirmation bias and negativity bias play a role in shaping these perceptions, and discover ways to protect your reputation while staying true to your character amidst falsehoods.
